Senior IT Delivery Leader
IT Portfolio Program Manager
“It is my pleasure to recommend Malcolm, excellent professional with exceptional leadership skills. We worked together building performance management practices, I have great respect for his knowledge, business skills, professional attitudes and strive for the highest quality”.
Solutions Delivery, Accenture
“As a manager Malcolm is an inspiring leader to his staff. He motivates and helps employees grow in their job. Malcolm is approachable, cares about his employees and the future of the company. He is knowledgeable in the IT industry and is confident in his knowledge. He is a firm but fair leader; always giving the extra effort to meet deadlines. I have learned skills from Malcolm. It was a pleasure to work for Malcolm and would do so again.”
Computer Operator, ARAMARK
“Malcolm is a good-humoured project manager that everyone enjoyed working with. His technical background in large organizations and knowledge of solution design life-cycle enabled him to be effective in his role. We worked together at both Scotiabank and at CIBC. I recommend him!”
Healthcare Analytics and Machine Learning
UNLEASHING THE POWER OF HIDDEN COST SAVINGS POTENTIAL
“Utilizes talent and technology to the maximum to devise and deploy pioneering projects, strengthening the competitive edge.”
Agile, persistent and resourceful IT leader, initiates action, takes a rigorous approach to project management ensuring high standards and compliance with mandates. Eloquent communicator, encourages input, simplifies highly technical jargon. Inspirational coach and mentor, ignites team spirit.
Helping companies reduce cost and streamline IT operations, optimize testing, and reduce duplication through rationalizing applications, and working toward an AGILE LEAN Shared Service model deployed in a Service Oriented Architecture. Leading high-profile projects and programs to deliver tactical solutions with an eye on long-term strategy.
DELIVERING GREAT RESULTS – COST SAVINGS
¬ Rationalized applications from 4,300 to 1,200, removing redundancies by sharing in a service model. Concurrently reduced testing by 60% – 70% delivering a notable cost reduction and resource saving.
DOING THINGS BETTER – PROCESS IMPROVEMENT
¬ Reduced the Mean Time To Recover from 16 hours to 15 minutes combined with enhancing the ability to detect forthcoming problems, raising customer satisfaction from 10% to >75%.
¬ Boosted customer satisfaction and morale to 100% returning to full engagement and adoption by employees becoming evangelists in other business units.